Sales

As a sales representative, when introducing the Nexus Suite to (potential) B2B clients, it is important to highlight the comprehensive features, compliance aspects, and the ease of integration and setup. Below are key points to cover in your presentation:

Product Overview

MobileTrack Nexus Suite is a robust IoT management suite designed for tracking and managing various devices, including fall alarms, door sensors, trackers, and phones. It also supports real-time communication through video and audio. The suite includes a user-friendly web portal, a powerful REST API, and automated background services.

Compliance and Security

The Nexus Suite is built with a strong focus on compliance and security. It adheres to major standards such as NIS2, ISO 27001, and GDPR, ensuring that all data is handled securely and in compliance with international regulations. This is crucial for clients in sectors that require stringent data protection and privacy measures.

For more information:

Most attention should be given though to the Shared Responsibility outline, which helps a company to understand the responsibilities of the customer company and MobileTrack/Azure as the vendors in terms of security and compliance.

  Note

If desired, a customer company can shut out MobileTrack Support from accessing and viewing their data. This is done via flipping a switch in the company settings. The production database, too, is shut off from MobileTrack Support through direct access.

Extensibility

Portal offers significant extensibility, allowing clients to extend the platform to their specific needs.

Users can extend accounts, devices, environments and so on with Free Fields for their custom needs and provide adequate labels for these custom properties.

Through the REST API, clients can integrate Portal with their existing systems, automate processes, CRM, and develop custom applications. This flexibility ensures that the platform can adapt to various business environments and requirements.

Customization

  Note

A big part of the philosophy behind the design of the MobileTrack Nexus Suite is that MobileTrack cannot assume nor dictate how a customer company's hierarchy is set up, or how device messages are handled through the receivers.

A customer can customize the structure of their data, the access roles for users, the way device messages are processed and how the Portal is set up for them.

Data ownership

  Note

All data that is associated with the customer company - accounts, devices, environments, messages, etc. - is owned by the customer company. Just like a Swiss bank, MobileTrack does not care nor is it their business to know what data is stored in the customer's environment.

Resources a company owns are referred to as items in English or artikelen in Dutch. They all follow the same principle: the customer company owns the data and MobileTrack is the custodian of the data, and have unique identifier(s) that link them together.

For more information, see Data Types

Setup and Support

Setting up a customer company is straightforward: first, MobileTrack support creates a new company environment for them, containing a single user (a manager of the customer company, usually) that can log in and is assigned a managerial role over the system.

Customers have the option to take over at this point and set up the environment themselves, leveraging the intuitive interface and comprehensive documentation.

Alternatively, MobileTrack Support can be used to assist with the setup or do it for the customer company, ensuring that the deployment is smooth and aligned with the client's specific needs. This dual approach provides flexibility and confidence, whether the client prefers a hands-on setup or guided assistance.